Privacy Policy

At Betwan Technologies, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase products from us.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing/shipping address, and payment details.

• Non-Personal Information: Browser type, device information, IP address, and website usage statistics.

• Transaction Information: Purchase history, order details, and customer support interactions.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders.

• Communicate with you regarding your purchases, promotions, or inquiries.

• Improve our website, services, and customer experience.

• Prevent fraudulent transactions and ensure security.

• Comply with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and will never sell or rent your personal information. However, we may share data with:

• Service Providers (e.g., couriers, payment processors) to complete your order.

• Regulatory Authorities when required by law.

• Third-Party Tools (e.g., analytics, marketing platforms) strictly for business operations.

4. Data Protection & Security

• We use industry-standard security measures to protect your personal data.

• Access to personal information is restricted to authorized staff only.

• However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Enhance user experience.

• Track website traffic and performance.

• Deliver personalized content and offers.

You can disable cookies in your browser settings, but some site features may not work properly.

6. Your Rights

As our customer, you have the right to:

• Request access to your personal data.

• Correct or update your information.

• Request deletion of your data (subject to legal obligations).

• Opt-out of marketing communications at any time.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📞 +254 727 074 610 | +254 710 841 376
📧 info@betwantechnologies.co.ke
🌐 www.betwantechnoloies.co.ke

Betwan Technologies – Secure, Reliable, and Customer-Focused.